1 reviews | Active since Jun 2017

09 Apr 2018, 06:42

Debonairs is selling expired things

On the 20th of march 2018 I ordered a delivery of pizza and coke in oribi plaza my son was admitted in hospital for sever headache and epilepsy so they delivered our order he ate few minutes later he started sayng hs stomRc is sore he stayd in th bathroom for a long tym nd he vomited nd he was treated 4 abdominal pains when I tried to check what he ate the coke expired on the 11 03 2018 I called the store manager ddnt evn apologies h just gave me attitude he requestd a medical certificate I gave him he said they will call me till today.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply20 Apr 2018, 15:30
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***