Debonairs is patetic

Debonairs pizza is just patetic, i order on Sunday a meaty triple decker for R150, on the arrival the pizza was so dry and disgusting that i wouldn't even feed it to the dogs or a homeless person, as advertise on the pizza should come(ham,sparerib,ground beef,cream cheese and debonairs sous) wich we received only ground beef few ham pieces like 5 on the most(for the whole pizza) no sparerib no cream cheese and a bit of sous here and there, the pizza crust was hard and uneatable, i laid a complaint, the reply i got was(we will contact you regarding this) It is almost a week now and no communication from them, i requested a refund or a pizza up to standard like advertised.. i even sended them photos