Debonairs - *********** staff
<p>I have on numerous occasions ordered from this branch as I live literally 1 km away. When the staff don't understand you , they simply say... we don't have it. Then after prompted, they ask their colleagues and respond with oh ok yes....! They took 2 hours with my last order and after calling 5 times the manager told me, if the Driver arrives the food will be free. When the Driver finally got here he refused to leave unless I paid, even after speaking to the manager. He continued to take my food back with him and 20 minutes later another Driver returned to drop the food off.</p> <p>The service is appalling as a result of poorly trained staff, who completely disregard their customers.</p>
Thank you very much for taking the time to report your experience with our Lifestyle Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lifestyle Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)