1 reviews | Active since Nov 2016

06 Nov 2016, 20:10

Debonairs ermelo should not be open

<p>Had the worst service tonight, ordered a large 5 sausage pizza with crammed crust and was told it would take 15 min. </p> <p>30 min later I asked what was going on and the pizza was done long ago but was the wrong pizza as they made the triple decker 5 sausage, they then proceded to remove the top two layers of the pizza with their hands and added new topping and put it through the oven again, I took the pizza and threw it away. I will never visit a debonairs again in my life. </p>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Nov 2016, 15:25
Official

Thank you very much for taking the time to report your experience with our Ermelo branch Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs

Customer Care: 0861 DPIZZA (374992)