Debonairs epic flop? Dishonest
If the dot on your box is black your order is free. Apparently not. I live three blocks from debonairs savanah in polokwane and it got to me cold. The manager is then impossible to reach and finaly gets back to me and says he will investigate. I'm sorry but when you say if the dot is black on arrival your order is free. I was distracted. I jad a sick child and internet people at my home the same time the delivery man arrived. I went right to him and as I got to the kitchen there it was. A black dot. Don't advertise things you cant back up. Sis! And this branch os brand new in savanah mall.
Seriously dissapointed
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***