Debonairs empty promise

So I ordered pizza online using my debonairs app. My closest store being Umlazi mega city & the app said they had closed. I chose Montclair @7:21pm & it is now 8:57pm. I received a call from ********** 6250, a guy from montclair who told me they do not deliver in Lamontville so they would like me to please wait on the road. The driver peter will call me when he is nearby. Peter has not called. The app says Peter is 1 minute away till now there is no Peter. My money has been deducted successfully already. This is unacceptable!