Debonairs don't care for their clients

Placed an order over two hours ago. The order went through which means that they were open and online. Now the shop has closed and I never received my food. They don't care for their customers!!! I was a regular client and order allot. I am also a large tipper, anything from 30% up usually. They have permanently list me as a client. Will use Panarottis and Romans Pizza from now on...