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Bassie M

1 reviews | Active since Jun 2019

31 Aug 2021, 22:10

Debonairs Dobsonville Raw Pizza

I am super livid and disappointed with Debonairs Dobsonville, I ordered A creamy Chicken triple decker with extra cheese and ham dated 2021/08/31 time 19h50pm and Paid R204, 70,my order was mixed up and was given a wrong order, I called the store 13 times line *** nobody was not answering even when they tried to put me through to the no answer, I am frustrated that only after 45min of trying by calling the delivery guy then he answered acknowledged the wrong order then promised to get my order done again and will collect the wrong after delivering the one I ordered, only to receive the most messy Pizza ever, still raw, it had mince, pepperoni, it was a complete wrong order and still raw, I am very disappointed and it's the 1st time I lay a complaint for Debonairs, I am not pleased, I won't give good feedback about the specific branch Debonairs Dobsonville. I didn't eat it but gave it away...

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Bassie M's update01 Sept 2021, 19:50
Reviewer Update
May I Compliment Hlezi who is a manager in charge at Debonairs Dobsonville for fixing the mess and with a polite manner, May she be rewarded for the absolute great job and definitely as asset to the company...