1 reviews | Active since Jan 2018
Debonairs Cycad Polokwane
Good day I placed an order today 20/01/2018 at exactly 20:16. I phoned to follow up on my order at 21:35 and still they cant give any answers. At 21:39 the manager call me and ask for me place a new order. Its almost 22:00 and guess what ? Still no pizza. The best of all this happens almost every time i order at Cycad Polokwane. I work in Mokopane and orderd my usual the orther day, and man! I was impressed beyond my expectation and never had a more juicy and tasty pizza ever. The i realize that Debonairs Cycad is the worst ever and yet again tonight this kind of sevice not surprises me at all as we are so used to this kind of BAD service. Its a disgrace to the brand Debonairs
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***