Debonairs Customer Service - Poor service

I logged a complaint with Customer Service. I was messaged a ref. no. <br> The store tried to call my cell, but left no message. I went out of my way, called back the store, tracked down the manager and explained my problem. He admitted the required delivery times was not adhered to.<br> He was supposed to come back to me. I did see a miss call, but expected further contact. The next thing I see I received an SMS confirming closure of my query. I still gave the store a week and a half to call me. To date no further call...Such poor service from the store. Even more shocking that Debonair Customer Care closed a call without confirming that a customer complaint has been sorted out.