Debonairs, call them when you want your pizza late and cold

I wish I could give less than one star, I ordered from debonairs pizza from the Vaal Mall in Vanderbijlpark, the first time this happened, I waited over 3 hours to get 2 pizzas, I called and all I was told is to wait they are busy. I accepted it at first because its the end of the month and alot of people wants pizza. Yesterday I ordered again (9th of March 2019) and again waited over 3 hours to receive a cold pizza that tasted like **** and inboth instances I didn't even get everything I ordered, I couldn't call because my pizza only came around 10 at night and they were already closed. Debonairs used to make good pizzas and they were always at my house around 40 mins after I placed my order. It's save to say I will never in my life use debonairs in future, I'm so disappointed they are late and does not give a damn about their customers.