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Nomzamo N
1 reviews | Active since Nov 2019
19 Nov 2019, 15:32
Debonairs
I ordered 2 pizzas last night for delivery at Debonairs. I waited for over 2 hours and still did not get my order. My family went to bed with empty stomachs
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Replies (3)
Debonairs Pizza's replyOfficial
24 Nov 2019, 15:39Hi Nomzamo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Debonairs Pizza's reply24 Nov 2019, 15:39
Official
Hi Nomzamo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza TeamCustomer Care Line: ***
Debonairs Pizza's replyOfficial
24 Nov 2019, 15:47Please tell us the branch you ordered from?
Debonairs Pizza's reply24 Nov 2019, 15:47
Official
Please tell us the branch you ordered from?
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Nomzamo N's updateReviewer Update
25 Nov 2019, 09:07I ordered at Montague Gardens (Milnerton) via their call centre
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Nomzamo N's update25 Nov 2019, 09:07
Reviewer Update
I ordered at Montague Gardens (Milnerton) via their call centre