Debonairs Bothasig shocking service

Tried to place an order telephonically, phone call was noisy, lady on the other ends voice was too soft and the background noise was way too loud. She asked me for my address to deliver to which I provided however I eventually had to hang up due to us not hearing each other. I then called back immediately, there was no noise which I found weird however the lady on the other end proceeded to tell me that my line was bad and that the store had closed already. This was at 19:39 and 19:41 respectively. I proceeded to tell her that the lady I just spoke to was ready to take my order confusing? She then told me that my line was too bad and stayed silent even when I asked her if she was still there numerous times. I then called back at 19:43. The same lady picked up and by hearing my voice recognized me and without me asking anything she proceeded to tell me that the store was closed and then said nothing further on the phone. I asked what time the store was meant to close as it states 9 online. She remained silent and kept saying that the line was bad and that I should try calling back. I told her I would. I then called back at 19:46. I said hello and the lady proceeded to cut me off and say that my line was bad again (impossible at this point as she could clearly answer/speak when I wasn’t speaking and could definitely hear me as she recognized my voice again) she proceeded to tell me the store was closed. I said to her that I know she can hear me and that I would like to know what time the store was meant to close as it states something else online. She told me that I can come back tomorrow so I said no I want to know the time. She told me that the store had not opened the whole day which I don’t understand as they are there - answering the phones and one lady was going to take our order ?? I provided this information to her and SHE HUNG UP THE PHONE. Utterly appalling. Terrible service and this isn’t the first time we have received such horrible attitudes from the staff. I can’t believe their blatant lying and laziness. Honestly disgusted ! The manager needs to LISTEN to those calls as “they are recorded”. I’d love to see their faces of shock at the service we received tonight. Shocking !!!!