1 reviews | Active since Dec 2017
Debonairs Banbury Nightmare
The worst and most disorganized debonairs I've seen. I called at 20:00 to place an order for a beef tripple decker, i was there at 3?20:20 to collect and my pizza was not ready, they had so many furious customers waiting for their pizzas for almost 45min and they still kept taking more orders while they could deliver. Finally at 20:30 i received my order when we open the pizza at home it was a disaster just base with lots if barbeque saice and 3 pieces of meet. The base was not cooked you could see raw flour and all the base had was mushrooms.
Asked for extra cheese and there wasn't any the pizza was super dry with barbaque sauce and that's it.
Worse Debonairs Ever. They are money hungry and yet they cant deliver and when they do the food is horrible. ??
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***