1 reviews | Active since Jul 2018
Debonairs Banbury Crossing is ***********
The service as Debonairs Banbury Crossing is so ***********. We ordered our pizza for delivery and pay the amount that is needed only to be told after payment that our order is incorrect, in fact, not everything that we ordered for delivery was there. The first time we ordered, the delivery was late and in their advert they say “if it’s late it’s free” but that is not the case. We still had to pay. I called again to speak to the manager and all I got was a “we don’t know how it happened”. Hope the ****py service will change.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***