Debonairs Banbury Crossing horrible service, late and cold

Debonairs Banbury Crossing - Cold Pizza, I want a refund. 1h26 minutes to deliver. Order # ***4, I ordered pizza from Debonairs Banbury Crossing on today the 12th June 2020 at 17:42, I called the *** to about 40 minutes later to check when my order will arrive, they said they driver is leaving the store with it now. At 19:09, the driver arrives with the pizza and death by chocolate, it was cold and the sticker was black. I took pictures of the driver holding his phone to verify the time. In summary, I want a refund. It was delivered cold.