1 reviews | Active since Nov 2016

04 Nov 2016, 18:44

Debonairs Bad System!

<p>After placing an order by Debonairs Pizza, bacause its a Friday night and what is better than a movie and Pizza, first asking R30 for n 2L Coke, and then taking 1 hour to deliver a pizza not even 2km away? We phone them to hear why the delivery is taking so long? The lady does not even give an explanation she then tells us the driver is only now on its way? </p> <p>That is a total disappointment! </p> <p>You have just lost a customer! </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Nov 2016, 15:00
Official

Thank you very much for taking the time to report your experience with our Randburg branch . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs

Customer Care: 0861 DPIZZA (374992)