AM
Amanda M
1 reviews | Active since Aug 2015
11 Oct 2015, 21:10
Debonaires really has no customer service or respe
I ordered a Pizza last week and paid for it online and it was never delivered. Had to deal with a rude manager and the driver really the cherry on top. I ordered again today because there was no contact from Debonaires and no sign of a refund of the payment and again I might not get it. I ordered at 7pm it is now 09:05pm. And again I have to deal with the rude manager and the driver.
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Debonairs Pizza's replyOfficial
12 Oct 2015, 10:27Hello Mantombs,
Thank you very much for taking the time to report your experience with our Yeoville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Yeoville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply12 Oct 2015, 10:27
Official
Hello Mantombs,
Thank you very much for taking the time to report your experience with our Yeoville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Yeoville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)