1 reviews | Active since May 2018
Debonaires Kuilsriver , extrememly poor service
3rd time , late delivery more than a hour where I was promised that it would only take 45 minutes ... wasted my airtime on manager named Miguel from kuilsriver branch , who said that I stay too far out that's why it'll be delayed and who could do nothing but reassure me that it wont be late the next time , which he promised the past 2 occasions .
so sick and tired of their excuses and bad service
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***