1 reviews | Active since Aug 2016
Debonair's - Not the choice of the Ninja Turtles!
<p>I tried to order a pizza online (Midway Mews store in Midrand) and was told there was a problem. So I called the store, and after my 5th attempt I finally got through and placed my order for delivery... one hour and fifteen minutes later... no pizza... 10 attempts to contact the store before I finally get through to be informed that "the pizza is on its way"... I should have asked which way because two and a half hours later I had to rescue the hungry teenagers with frozen pizza and still no Debonair's!!! Atrociously appalling customer service and service in general.</p>
Thank you very much for taking the time to report your experience with our Midway Mews branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Midway Mews branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)