LD
Lethabo D

1 reviews | Active since Feb 2016

24 Dec 2016, 11:08

Debonair Pizza Library Gardens Polokwane. Worst service

<p>On 19/12/2016 went to debonairs in Library Gardens Polokwane. Order a tripled Decker split half and half chicken and meaty, Mexican pizza and something meaty without cheese.</p> <p>Waited for more than an hour for our order.</p> <p>When it finally arrived. It's was incorrect.</p> <p>They had replaced the something meaty with a real deal pizza. Went back told them and they argued amongst each other before we got the pizza we ordered.</p> <p>When we got home. The triple Decker pizza didn't have chicken on the other side and the something meaty pizza seemed rushed my.mother could not eat it</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply28 Dec 2016, 13:21
Official

Thank you very much for taking the time to report your experience with our Library Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)