Debonair pizza and false promises
<p>I orderd a pizza on their online app it took them more then 45min to deliver my pizza mind you I stay less then 5km from the store and it was in the morning where in it was not a busy time...........to make matters worse when my pizza arrived it had a black dot nd according to what they say about their quality promise if its cold/black it's free my dot was black I even took a pick of it wen it arrived nd called their 081 number and they told me I have to pay for it I have never received such bad services from anywer and am highly disappointed and don't think will ever buy from debonairs again </p>
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)