Debonair grassy Park.. Terrible experience

Worst experience very disappointed.. I ordered a pizza on Saturday evening, 2 hours later and 7 calls later still no pizza but my order shows recieved on the app.. Manager on duty wasn't in The store to assist, cashier said they only have 1 driver delivering in the grassy Park area and order is ready and in a warmer.. Like I am sappose to happy with an order that is being kept warm..