1 reviews | Active since Aug 2017

07 Oct 2019, 20:19

Debo NOs for me

Good day today i visited the debonairs at the N17 garage.i bought a pizza as a take away.when I got home it was extremely disappointing the pizza was nothing that I expected it to be.the base was incredibly dry.and the presentation was a total waste of money after all we eat with our eyes first. The service I received at the till point was nothing special to even make me feel abit sorry for them to lay a complaint. I don't expect anything in return.just make sure they clean up their act .its really not a good feeling to spend money on something you look forward to eating only to find its unappetizing

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply08 Oct 2019, 09:25
Official
Hi Pavashni

Thank you for taking the time to let us know about your recent disappointment as we value your engagement.

We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers. 
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***