1 reviews | Active since Jul 2016
Debo-bull****
I'm not entirely sure if i'm the one that has bad luck with having to endure your horrid service (3 TIMES NOW) or if rendering an atrocious service is a norm with you people...
Yesterday, at 5PM I placed an order online at your Protea Glen store....
Then I received the confirmation email below:
-------- Original Message -------- Subject: Your order is being prepared From: Debonairs Pizza To: prince********** CC:
Hi Linda, Thank you for your order Order # ********** 8 Order placed 25 June 2018 17:00 Delivery Address: 1*** B*** St, Naledi Ext 2, Soweto, Gauteng
Product Amount 1 × ON THE DOUBLE® 129.90 Sweet & Sour Rib BBQ Bacon
Subtotal 129.90 Delivery Fee 0.00 Total 129.90 Paid Online 0.00 Due 129.90
If you have any questions about your order, you can contact the store below:
Debonairs Pizza Protea Glen Shop 70 Protea Glen Mall, Protea Boulevard ********** 285, ********** 864 This is NOT a tax invoice
I transferred money to my dad's account, so that (by some stroke of a miracle) if your delivery dude got to my place, my dad would pay. I get home, and guess what? NO ****ING PIZZA!!! ZERO, DOLOLO!!!
No one bothered to call, no one bothered to send a subsequent email...not even a damn please call me!!!
If i knew that i was in for your normative excruciatingly pathetic service, I would have ****ing spent my money on something reputable like Andiccio, or even something substandard like Romans bathong!!!
GET YOUR **** TOGETHER!!! Nx...
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
