Death by Debonairs...

honestly Debonairs is proving me right with bad service all the time..This now is the second time im experiencing bad service from Maponya,i ordered a pizza online,even as a last resort since i lost count of how many times i called the store without anyone taking the call.all i got was an IRV of which i held to be transferred forever,and finally when i ordered online,as per the feedback my order was being prepared under Order # ***4.Then after an hour when i tried tracing my order,to which i am again calling the store with my airtime,then it was the IVR machine again,no one answered and on all calls i held for about 3-4min.My kids are hungry,and disappointed,i mean i had no intentions of cooking hence i chose the convenient way of a take out,to which i regret.I let a matter slide last month from the same outlet when i got an incomplete order,however i was like its fine mistakes happen,wrong move on my part because you guys still proved me right that you are bad,your "Managers are the rudest.i just need you to know that putting customers first and fairly goes beyond giving us free Pizza to apologise. Please go back to the drawing board and checkpoint why you guys decided to be in business in the first place.Your poor service is really getting out of hand.