1 reviews | Active since Sept 2016

24 Sept 2016, 17:56

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<p> </p> <p>I'm really not impressed. Placed an order online for a margherita with extras: debonairs sauce and 5 sausage mix. Had to collect due to the credit card machine option not being available.</p> <p> </p> <p>Got my pizza.. there was SO much sauce that all my toppings fell off every slice I picked up. It was actually unpleasant.. its all I could taste really. There was just about NO cheese on the pizza at all... I mean you charge for extra cheese, so if you remove it, surely I should get a discount? And as for the 5 sausage mix... there was 1 sausage type on there and it pretty much tasted like Vienna's.</p> <p> </p> <p>I've been craving debonairs for almost 2 months and the one opportunity I get to have it; I was highly let down. And spending R80,00 to get what I got honestly feels like I was ******. </p> <p> </p> <p>I would like the money I spent back please..</p> <p> </p> <p>Placed by:<br />Klee James<br />Reference: #<br />Debonairs Pizza Celtis Ridge<br />Celtis Ridge Shopping Centre, Corner Seedcracker and Ruimte Road, Centurion, Gauteng<br /> ********** 119<br />1 × MARGHERITA R 80.70<br />Size : Large (30cm)<br />Pizza Base : Thin & Crispy<br />Cheese : Normal Cheese<br />Extras : Extra Toppings & Sauces<br />Single Toppings and Sauces : 5 Sausage Mix<br />Single Toppings and Sauces : Debonairs Sauce</p>

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Replies (3)
Debonairs Pizza
Debonairs Pizza's reply27 Sept 2016, 13:30
Official

Good day

Thank you very much for taking the time to report your experience with our Celtis Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

's update28 Sept 2016, 18:56
Reviewer Update

Still have not heard a thing from anyone..

's update29 Sept 2016, 14:26
Reviewer Update

When will I get feedback?