Damned by pizza

I celebrated my birthday on 12 April and invited a few people over to celebrate, we all were shocked and literally stood with gaped mouths regarding the presentation and lack of ingredients. On 16 April 2019, I invited over some friends to celebrate and placed an online order, to Debonairs Maponya Mall , for delivery. The order was the "On my double "- creamy chicken, as well as "death by chocolate" dessert. I nearly choked to death on the pizza as it was very dry, had absolutely no protein (Chicken) on it and small droplets of cheese. I have contacted them via their complaints email and have attached images of the goods received, there were claims of them contacting me and the enquiry/complaint was closed. Firstly, let me say, I am grateful to know what some franchises think of their customers yet, when you look at Debonairs profile it is evident that clients and The delivery a good quality food is "THEIR" priority. You have a nutritional section on your site which is amazing, it is just unfortunate that none of those mattered as all I received was a dry piece of pizza base. One can only imagine how far, deep and away I wanted to plant my head to avoid this embarrassment. Till now, no apology nor a note expressing their heartfelt and sincere acknowledgement of this damned incident .