TS
TEBOGO S

1 reviews | Active since May 2011

24 Jun 2018, 20:58

Damn rude bustard of a driver

So today we decided we eating pizza. I quickly placed an order online at 07:36pm and selected the 08:00pm delivery.

Guess what? Hahaha, the guy phoned to say he is leaving the store I must wait outside. I gently requested him to call me when at the gate. He shouted that if he says I must wait outside it means he is outside.

Well, when this guy finally arrived, he actually was as rude as I thought he would be. The pizza was cold, he didnt give me the colddrink, I had to follow him to the garrage where he was refilling petrol. I asked for colddrink and receipt, and finally asked who his name was, he said I must call the store and ask the manager who he was. This level of disrespect is a sign that debonairs doesnt gove a **** about its customers. As long as you are making alot of money. This is the deepest **** I ever seen.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply28 Jun 2018, 13:26
Official

Hi Tebogo, thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***