1 reviews | Active since Jun 2015
Customer Service
I ordered a large pizza on the 17/05/2019 at 18:37 at the princess crossing branch. My pizza was cold when it was delivered at 19:39 and I was mad. I am not the nicest person when I’m hungry. I called the store and I went off at the manager. My pizza was replaced within 15min and I’m really impressed.
I’m impressed because I was very rude and the manager was really calm and respectful towards me. It’s really humbling to know that we still have people with such spirits and an exceptional customer service.
I don’t know the name of the manager but Wow thank you for such a great customer experience. Thank you for being so respectful towards me.
Oh and the lady that picked up the phone. She had such great telephone etiquette. Well done to the princess crossing branch.
Please don’t get discouraged by hungry asses like myself. We do appreciate all your hard work and recognize you.
Wow Fam, these kind words touch us, we are elated to hear how happy you are with the service you received and experience you had. Our Customer Care team has heard of this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there. In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love,
The Debonairs Pizza Family Customer Care Line: ***
Wow Fam, these kind words touch us, we are elated to hear how happy you are with the service you received and experience you had. Our Customer Care team has heard of this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there. In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love,
The Debonairs Pizza Family Customer Care Line: ***