1 reviews | Active since Dec 2016
Customer is NEVER right!
<p>I placed an order online. When delivery is made and we open up to enjoy our order; wrong side order received. I called and spoke to the Manager, Mike. He said that they havent had donut dippers for a long time. My question is simple; when you have no stock of an item, the very least you can do is call me and let me decide whether I would like anything else or whether you should just cancel my whole order.</p>
Thank you very much for taking the time to report your experience with our (Newclare) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our (Newclare) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)