ZL
Zain L
1 reviews | Active since Apr 2018
24 Aug 2019, 20:46
CUSTOMER DONT CARE SERVICE!
Thia is the third time I've had horrible service and drivers that just dont care.
My order took more than an hour and when i spoke to the driver (that drove passed my house) says "he's busy" my pizza was once again smashed!
When i was trying to find out where the pizza is, the customer care agent names Nokthula also was abit disrespectful in my opinion, i was about to add to my statement just before she dropped the call in my ear.
The service ive been getting is horrible and dont see myself dealing with any debonairs in future and i will make sure to spread the word on my experience should nothing be done about this.
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Debonairs Pizza's replyOfficial
04 Sept 2019, 12:30Hi Zain
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Kindly provide us with the branch name so we can address.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Kindly provide us with the branch name so we can address.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply04 Sept 2019, 12:30
Official
Hi Zain
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Kindly provide us with the branch name so we can address.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Kindly provide us with the branch name so we can address.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Debonairs Pizza Team Customer Care Line: ***