Crispy pizza at debonairs tsakane mall
I went to tsakane Mall debonairs pizza today. I ordered something meaty pizza, there was lots of people waiting for their orders but mine didn't take time I wondered why. When I got home the pizza was so dry (crispy), like it was done during the day.. Even my son couldn't eat it we throw it away. I'm very hurt and disappointed cos I spent R108 for nothing
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Debonairs Pizza's replyOfficial
03 Nov 2019, 14:54Hi Vhutshilo
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unamazing Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unamazing Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply03 Nov 2019, 14:54
Official
Hi Vhutshilo
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unamazing Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment we value your engagement.
We are sorry that you had an unamazing Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***