aA
achmat A
1 reviews | Active since May 2013
25 Sept 2015, 21:02
**** service
I ordered a pizza at 19:30 the lady can't hear me put me constantly on hold doesn't listen at all.... I stay in cravenby which is 5 min from Avonwood Debonairs but it's a hour and thirty minutes later and I'm still waiting for a pizza this is *** service seriously if this is the rate use are going then this will be my last I purchase at any Debonairs.... I'm disappointed because this has never happened before I cal land constanly placed on hold
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Debonairs Pizza's replyOfficial
29 Sept 2015, 11:41Hello akes2,
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply29 Sept 2015, 11:41
Official
Hello akes2,
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Avonwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)