MT
Mpho T
1 reviews | Active since Dec 2013
14 Feb 2015, 18:34
Cost saving pizza at my expense
2 weeks ago on a Saturday I bought the Chicken Filla pizza. We only realized when I got home how thin the pizza was. There was very little chicken, it was as if it was grated. One could only taste the crust and onions. <br> <br> I know the store was very busy but does that give them the right to rob us like that? That was **************** and I didn't have the energy to return it. My other question is if that is done at all Debonnairs stores or only the Souhtgate one since the consumers are Black? <br> <br> I really do not think I will get such service from any of your stores in Centurion where I stay but I am upset with Debonnairs the brand because such should not be allowed at any of your franchises.
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Replies (1)Debonairs Pizza's replyOfficial
16 Feb 2015, 13:20Hello liteofurlyf,
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 Feb 2015, 13:20
Official
Hello liteofurlyf,
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
