SL
Shani L
1 reviews | Active since Jan 2016
03 Jan 2016, 21:22
Consistent late delivery
We have ordered from this branch online multiple times. We always get the message and hope that our pizza will be delivered in less than an hour. We are always disappointed. <br> <br> This is unacceptable. How can any business be run like this? We live 5 minutes from the store! The same incident happened tonight, and after calling and being told they would let me know where the driver is, guess who hasn't called back? <br> <br> I expect this to be dealt with.
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Debonairs Pizza's replyOfficial
07 Jan 2016, 16:10Hello shanired1,
Thank you very much for taking the time to report your experience with our Aroma Centre, Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Aroma Centre, Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply07 Jan 2016, 16:10
Official
Hello shanired1,
Thank you very much for taking the time to report your experience with our Aroma Centre, Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Aroma Centre, Kuilsriver branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,