Completely pathetic.

My order never arrived after receiving this mail at 19:30.<br> <br> by 22:00 we had received nothing at all not even a call, we called at 20:30 to find out what was going on, we were told that our order is on the way and will be there shortly, waited another hour and then at 21:30 called again and I was told they will find out what is going on I gave them my name and reference given on the order, never the less no one called back, at 21:50 I called them again and was told by the first lady that the driver came and was trying to call us 3 times(which is a complete lie because since we were waiting on a call we never used our phones at all, they were on and charging, we even called to the security at our gate which when someone comes to the gate calls us as well and they said that no one came at all) the lady I was speaking to then said she doesn't know now and said she would let me speak to a cashier, the cashier lady then told me that she can't even find my order on their system, (when the lady before her just told me the driver had come to deliver) she then said that they are closing now so what must she do, I then said ok fine ill just call and complain about your service in the morning,