Complaint about bad service at Debonairs Somerset mall.

Today at about 13:42 I was at Debonairs in Somerset mall with my husband bought chicken triple decker the big one, when we got home eating the pizza it was so thin, the bottom was not filled and there was no chicken all I could see was mushrooms.. As a Debonairs customer that only buy chicken triple decker with sweet chilli sauce, I know exactly how it supposed to taste and look.. I took the pizza back to the nearest Debonairs in Gordonsbay road they said I must take it back where it was bought. I drove back to Somerset Mall when I got there I had the most terrible experience ever, that I had to explain the same thing over and over again to 3 different people until a lady came from the back looking sleepy and very tired. I explained the same thing to her she to a fork and checked the pizza looking very confused and said she’s gonna offer me a small triple decker on top of this one because it was eaten already, which was only 2 slices, my argument is How was I supposed to see it taste the pizza without eating it? I left the pizza just like that and I left.. It was not about replacing the pizza or refund bt the poor service..

I’m so disappointed in Debonairs Somerset Mall as I had to waste my petrol driving from Strand to Somerset Mall and the poor service I got from the says that was starring at me as if I killed someone.. I have every right to complain because I paid for that pizza bt Debonairs Somerset Mall doesn’t live up to standard..

I asked the lady to give me Debonairs email address for complains and her name , bt she gave me the wrong email address I guess the name was also wrong.. that’s also so disappointing..

I can only re call the cashier because her name was on the slip which was Phakama.

Never ever again you will see me at Debonairs as I lost R164.90 due to poor service..

Consumer act is following this complaint..