1 reviews | Active since Oct 2016

13 Oct 2016, 08:23

Complaint

<p> I have sent THREE emails to Debonairs complaining of the terrible service I have had and told them if they don't respond to my email I will write a review with Hellopeter. To date, I have not heard from them and feel terrible for supporting them at least twice a week and for taking the trouble sending the email.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply14 Oct 2016, 15:53
Official

Thank you very much for taking the time to report your experience with our Lenasia Trade route branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store will be in contact with you directly to ensure that the matter is resolved to your satisfaction and we do apologize for the fact that no feedback has been provided as yet.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)