1 reviews | Active since Aug 2016
Complaint
<p>I have been to so many debonairs before, but recently been to debonairs Paledi ad i must say its been a different experience. on many occassions when i order pizza i have been asked if i would like to order extra cheese for an extra R15. if you say no your pizza comes with almost no cheese. it seems as if they forcing us to pay for an extra amount to get a normal pizza with enough cheese like other dnonairs franchise. I feel like it is a total rip-off. I do not want to stop buying there because i love pizza and paledi is the closest. so please help me and other customers who feel the same solve this issue.</p>
Thank you very much for taking the time to report your experience with our Paledi branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Paledi branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)