BS
Bomkazi S
1 reviews | Active since Dec 2012
10 Oct 2015, 09:24
Cold Pizza, Not taking customers seriously!
I went into a debonairs store on the 7th of October in Hope street Kokstad to pick up an order I had done telephonically, I was presented with a cold pizza, Abongile, the lady at the till, offered to \warm"the pizza for me! She told me I couldn't have the Pizza for free as I have been led to believe"
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
12 Oct 2015, 09:02Hello siboyana,
Thank you very much for taking the time to report your experience with our Hope street, Kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Hope street, Kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply12 Oct 2015, 09:02
Official
Hello siboyana,
Thank you very much for taking the time to report your experience with our Hope street, Kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Hope street, Kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)