Cold Pizza & no Olives, lost hope!
This will be my last post/complaint about Debonairs Pizza before I go lay charges of theft at the local police station, honestly am not going to put myself through stress every time I order from Debonairs. My previous post, I complained about over 2 hour delivery time and cold Pizza. I was given an R80 voucher to make use of. I used the R80 voucher on my birthday 17th April and ordered Pizza, same story as last, took over 1 hour to arrive with cold pizza. Then on the 26th April I thought I'd give them "one more chance" Ordered Pizza to the value of R210 online. Same story as all the previous orders, Pizza took over 2 hours to arrive, was cold and they did not include my extra portion of olives which I paid for. I emailed the manager of the store Thando Banjwa 7 days ago, haven't had a reply yet. So thought I'd let Debonairs know that I am laying a charge against them this afternoon at the police station for theft of my olives.. I am done with your Blue Hills branch. Not going to complain anymore, we talk in the court room from now on.
Good day
Thank you for taking the time to post your experience that you had with our Blue Hills branch.
I would like to apologize for service you had and would like to ***ure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.
We have noted that only an email address has been provided, could you kindly supply us your contact numbers?
Please forward an email to *** with your contact numbers.
Kind Regards,
Debonairs Pizza
***
Good day
Thank you for taking the time to post your experience that you had with our Blue Hills branch.
I would like to apologize for service you had and would like to ***ure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.
We have noted that only an email address has been provided, could you kindly supply us your contact numbers?
Please forward an email to *** with your contact numbers.
Kind Regards,
Debonairs Pizza
***
