1 reviews | Active since Sept 2014
Cold pizza,late delivery, pizza topping problem
I ordered pizza at Debonair yesterday evening at 17: 50 pm I only received my pizza at 19:10 pm. It was cold AGAIN! when I opened the pizza box half of my pizza toppings were stuck on top off the pizza box.Hence some of my pizza didn't have toppings. This is not the first time I have complained about the this Debonairs pizza for late delivery and cold pizza. <br> <br> I live less that 5min drive from this Debonairs. I am disgusted by their service it seems like there's no improvements. The last time I complained the manager told me when they busy it takes a long time to deliver. So why did the lady who took my order say pizza will be delivered in 45 min, I could have ordered Nando's they also busy but they deliver and they food is never cold!!. Management should tell their staff to be honest/ professional and efficient. He should hire more staff and stop, saving at the customers expense. I have had enough with this Debonairs and their disgusting service. This is terrible service!!!!<br>
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Southgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
