COLD PIZZA DOWERGLEN DEBONAIR'S

I ORDERED A PIZZA ON FRIDAY 15/09/2017. THE PIZZA WAS DELIVERED WITHIN 40 MINUTES OF THE ORDER BUT A COLD PIZZA WAS DELIVERED. I HAVE CONTACTED THE CALL CENTRE NUMEROUS TIME AND EACH TIME I WAS UNSUCCESSFUL WHEN I SPOKE TO THE CONSULTANT OR STORE MANAGER OF DOWERGLEN DEBONAIR'S. THE MANAGER INFORMED ME THAT A REFUND WOULD BE DONE ON FRIDAY BUT THAT DIDN'T HAPPEN. I CALLED ANOTHER 4 TIMES ON SATURDAY 16/09/2017 AND STILL HAVE MY ISSUE RESOLVED. DEBONAIR'S HAS A LOT OF *********** STAFF EMPLOYED AND ARE TOTALLY USELESS. I WOULD NEVER WANT TO SUPPORT DEBONAIR'S AGAIN FOR POOR *********** SERVICES.