1 reviews | Active since Mar 2011
Cold pizza
I've had numerous issues with this store and I always promise myself never to order from them again. Unfortunately it is convenient and over two or three months of not ordering, the anger from the previous bad experience wears off. I'm so tired of it that I decided to reduce my complaint down to writing. WHY CAN'T YOU DELIVER A WARM PIZZA? That's what your customers are paying for! I received 3 cold pizza's, all with a black dot on the box indicating they were cold before I even opened the box. What happened to your hot or not promise? I will never order from Debonairs ever again and I suggest nobody else does as well.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,