TS
Tiaan S

1 reviews | Active since Aug 2016

03 Aug 2016, 17:25

Cold pizza

<p>We ordered pizza from debonairs Elarduspark, it arrived an hour and a half later and it is cold. First the deiver wants to argue that it was hot. We send the pizza back and phoned the manager, al that the manager said was sorry but the driver had a lot of deliveries. This was the second time it happened.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply10 Aug 2016, 12:09
Official

Thank you very much for taking the time to report your experience with our Elardus Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)