JM
Jose M

1 reviews | Active since Jun 2018

13 Jun 2018, 09:43

Cold and late pizza

Worst app and pathetic services ever. Always late deliveries and when they do finally bring your order it's cold and incorrect order. Even the customer service online services is pathetic. They should send there staff training to and read because with that type ignorance it makes an i-rate client more angry then what they were from the start

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply14 Jun 2018, 17:18
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***