LN
Lethabo N
1 reviews | Active since Feb 2016
22 Feb 2016, 11:31
Cleaning during trading hours.
arrived at debonairs lake side mall to buy their grand pizza, only to find that they are still cleaning after ten and the ovens are not ready yet, so instead of communicating that to me one of the staff members teases me to say they are doing stock taking, i left the very said and disapointed,i was so overwhelmed with all of them howling about their cleaning it did not even strike me to ask to speak to the manager. if on mondays debonaires does cleaning why isnt there a note or something that makes customers aware and why is it not done before ten like all the other franchises.
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Debonairs Pizza's replyOfficial
22 Feb 2016, 12:01Hello Lethabo G Nakeni,
Thank you very much for taking the time to report your experience with our Lakeside mall Benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lakeside mall Benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply22 Feb 2016, 12:01
Official
Hello Lethabo G Nakeni,
Thank you very much for taking the time to report your experience with our Lakeside mall Benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Lakeside mall Benoni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)