1 reviews | Active since Dec 2012

15 Apr 2015, 17:27

CHICKEN TIKA SUB LACKED CHEESE

Good Day<br> <br> I stopped at Montrose on my way back to JHB on 13th April between 8pm & 8:30pm. I ordered a regular Chicken Tika Sub & a Petite size. While driving, I ate the regular sub. There was no cheese on top but there was cheese on the Petite size sub. I really love to eat cheese and I am greatly disappointed. I couldn't go back as it was late and I was rushing to get home. .<br> People are in a hurry when they stop at the half way stops and the staff should double check if the orders are correct. It is a disappointment & I always buy Subs from that branch as they make the best subs but now I have to think twice. <br>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Apr 2015, 09:32
Official
Hello 11vash84@ ,

Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)