SM
Sivuyisiwe M
1 reviews | Active since Nov 2015
06 Nov 2015, 19:17
Cheeseless Pizza
My roomate and I ordered the triple decker pizza for delivery to our residence. The pizza was delivered and on further inspection we noticed that the pizza had no cheese on whatsover. The pizza was of the lowest standard and its quality was not as what is advertised on the menu. The pizza was swimming in sauce in an attempt to compensate for the lack of cheese. We are appalled by this standard as Debonairs was our favourite fast food outlet.
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Debonairs Pizza's replyOfficial
08 Nov 2015, 09:50Hello Miss Right,
Thank you very much for taking the time to report your experience with our Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Nov 2015, 09:50
Official
Hello Miss Right,
Thank you very much for taking the time to report your experience with our Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)